Digital & Process Automation Analyst

As a Digital & Process Automation Analyst, you will help modernize and simplify the People & Culture employee experience through workflow automation, process optimization, and digital innovation. You will play a key role in transforming manual and fragmented processes into scalable, efficient, and employee-centered solutions that improve service delivery, increase operational capacity, and accelerate business outcomes across Campbell's. This role will identify and make end-to-end improvements across people, process, data and tech. Your work will directly contribute to building a more connected, data-informed, and digitally enabled People & Culture organization.

Responsibilities

Identify, analyze, and support automation opportunities across People & Culture processes and services.; Partner with stakeholders to document business requirements, map workflows, and recommend scalable process improvements.; Supports configuration, testing, implementation, and ongoing optimization of workflow automation solutions and digital tools.; Assist in managing automation backlogs, enhancement requests, and delivery priorities across multiple initiatives.; Participate in agile delivery activities including sprint planning, backlog refinement, testing, and continuous improvement efforts.; Collaborate with technical and functional teams to support integrations and workflow solutions across platforms such as ServiceNow, Workday, and Microsoft 365.; Monitor operational metrics and process performance to identify trends, bottlenecks, and optimization opportunities.; Support troubleshooting, issue resolution, and root cause analysis for workflow and automation-related challenges.; Develop and maintain process documentation, knowledge articles, and standard operating procedures.; Help drive adoption of current and new digital capabilities through training, communication, and change management support.; Ensure solutions align with enterprise governance, compliance, security, and operational standards.

Requirements

Bachelor's degree in Human Resources, Information Systems, Business, Technology, or related field; 5+ years of experience supporting digital operations, process improvement, workflow automation, HR technology, or related business functions; Experience gathering business requirements and translating needs into operational or technical solutions; Strong analytical, organizational, and problem-solving skills; Ability to manage multiple priorities and deliver results in a fast-paced environment; Strong communication and collaboration skills with the ability to work across technical and non-technical teams; Experience configuring workflows, forms, automations, or digital solutions within low-code/no-code enterprise platforms such as Power Platform, ServiceNow, Workday, or similar technologies.; Experience with ServiceNow, Workday, Power Platform, or other workflow automation technologies; Experience supporting or participating in Agile delivery methodologies and continuous improvement initiatives; Proficiency with Microsoft 365 tools including Copilot, Power Apps, Power Automate, Excel, PowerPoint, Teams, and related collaboration technologies

Nice to have

Familiarity with HR service delivery, employee support operations, or enterprise workflow management; Experience with process mapping, operational reporting, or dashboard development; Knowledge of IT service management, HR systems, or digital employee experience platforms; Experience configuring workflows, forms, automations, or digital solutions within low-code/no-code enterprise platforms such as Power Platform, ServiceNow, Workday, or similar technologies.; Experience supporting change management, user adoption, or training initiatives; Foundational understanding of basic coding concepts, HTML, and/or scripting to support workflow configuration, troubleshooting, and collaboration with technical partners; Curiosity and passion for automation, AI, and improving employee experience

Benefits

Medical; Dental; Short and long-term disability; AD&D; Life insurance (for individual, families, and domestic partners); Matching 401(k) plan with immediate vesting; Unlimited sick time; Paid time off; Holiday pay; Free access to fitness center (if WHQ); On-site day care (operated by Bright Horizons); Company store; Campbell’s Cares program matching employee donations and/or volunteer activity up to $1,500 annually; Employee Resource Groups (ERGs); Wellness benefits beginning on first day of employment