DIR OF SW SYSTEMS ENGINEERING -10378

Are you energized by the idea of shaping the future of generative AI and agentic systems? Do you want to help define how intelligent agents discover capabilities, use tools, collaborate across systems, and deliver meaningful outcomes for customers? Do you aspire to create global impact while tackling challenges at the intersection of AI, distributed systems, cloud platforms, security, and large-scale product engineering? This is an incredible opportunity to work at the forefront of AI-driven networking, agentic automation, cloud-native platforms, and intelligent product experiences. You will help lead the development of a next-generation platform that enables an ecosystem of AI agents, tools, skills, and integrations designed to support highly scalable, secure, reliable, and adaptable enterprise use cases.

Responsibilities

Provide visionary technical and organisational leadership for teams building next-generation AI agent platforms, tool ecosystems, and cloud-native services, including agent orchestration, tool invocation, skill discovery, workflow execution, context management, and governance; Define and drive the engineering roadmap for highly scalable, secure, reliable, and extensible systems that enable AI agents, tools, skills, integrations, and enterprise workflows across Extreme’s product portfolio; Build, mentor, and lead high-performing teams, including hiring, performance management, developing leaders, and fostering a culture of strong engineering standards, accountability, and innovation; Drive execution across multiple programs and teams, ensuring clear priorities, predictable delivery, effective risk management, and alignment with product, architecture, security, CloudOps, and senior leadership; Guide complex architectural and technical decisions, including trade-offs related to distributed systems, multi-agent workflows, latency, reliability, cost efficiency, tenant isolation, data privacy, and platform extensibility; Champion production readiness and operational excellence, including secure-by-design development, API consistency, observability, SLOs, capacity planning, resiliency, automation, and measurable quality outcomes; Stay current with emerging AI and platform trends, including agent frameworks, MCPbased tooling, skill ecosystems, RAG patterns, LLM integration, evaluation, guardrails, and enterprise AI governance

Requirements

Bachelor's degree in Computer Science, Engineering, Machine Learning, Mathematics, or a related technical discipline, or equivalent practical experience; 15+ years of software engineering experience, including 10+ years of engineering leadership experience and 5+ years managing managers or multiple engineering teams; Proven track record of designing, delivering, and operating complex, high-impact AI, ML, generative AI, automation, or intelligent software platforms; Strong practical understanding of generative AI and agentic architectures, including LLM integration, Model Context Protocol, RAG, agents, tools, skills, orchestration, context/memory, evaluation, guardrails, observability, and policy controls; Experience leading teams that build scalable, secure, and reliable cloud-native AI or data-intensive services, with strong depth in distributed systems, microservices, APIs, and production operations; Experience managing multiple concurrent programs and engineering teams in an Agile or iterative product development environment; Strong communication skills with the ability to engage effectively with executives, product leaders, architects, senior engineers, security teams, and cross-functional stakeholders

Nice to have

MS or PhD in Computer Science, Artificial Intelligence, Machine Learning, Distributed Systems, or equivalent experience; Experience with agentic AI platforms, AI agent frameworks, tool-use systems, MCP-style integrations, plugin ecosystems, workflow automation, developer platforms, or skill marketplaces; Experience building or leading extensible platforms where multiple teams, services, or partners contribute capabilities through APIs, SDKs, plugins, tools, integrations, or developer-facing interfaces; Experience designing secure, governed platforms that support permissions, tenant isolation, auditability, rate limiting, policy controls, observability, and safe tool execution; Experience with cloud platforms and modern infrastructure technologies such as AWS, Azure, GCP, Kubernetes, Docker, Kafka, SQL/NoSQL databases, search systems, vector databases, graph databases, or event streaming platforms; Experience partnering with Product Management and Program Management to define strategy, clarify requirements, manage trade-offs, and deliver customer-facing platform capabilities