Director, Cloud Infrastructure

Convene Hospitality Group (CHG) is hiring a Director of Cloud Infrastructure to join its Technology organization. It is a hands-on role with an AI-native mindset. There are no direct reports today. The role leads through the platform, redesigns how the company deploys, and sets standards that product and corporate engineering teams build on. It also runs the cloud, AI, and venue infrastructure across CHG's portfolio of brands, including systems that support nearly 40 venues. The role is a rebuild: the successful candidate designs and builds it. Today deployments are manual and happen about once a sprint. The role has high autonomy and decision-making power over tools and build practices. CHG is committed to AWS and will build deeply on it. Compensation: Base Salary Range $180,000 – $220,000; Total Target Compensation $198,000 – $242,000 (includes base salary plus annual incentive performance bonus). Base salary may vary by location; individual pay depends on skills, experience, and other factors.

Responsibilities

Rebuild the deployment path: own CI/CD end to end (build, release, rollback) and move from manual deploys to an automated path; Make deployments safe, secure, and governed: access control, audit trails, secrets management, environment separation, and a rollback path any engineer can execute; Make platform calls on source control, CI tooling, orchestration, and infrastructure-as-code patterns, documenting trade-offs and migrating; Run the AI gateway: build and operate provider routing, key management, rate limits, token metering, and usage logging; Enable AI-first, spec-driven development with ephemeral environments, fast feedback, and automated verification; Model and manage cloud and AI cost, forecast AI system costs for Finance, and keep a standing view of cloud spend; Support in-venue networking applications for access control, connectivity, and on-site A/V and production; Build the observability layer (logging, metrics, alerting, routing) on the Loki/Grafana stack; Document runbooks, maintain a named second operator on every critical path, and spread knowledge across product and corporate engineering

Requirements

9+ years of experience building and running production cloud infrastructure; Deep AWS expertise: multi-account structure, networking, IAM, and container orchestration on EKS and/or ECS; Operated production workloads through incidents, upgrades, and growth; Fluent in infrastructure as code (Terraform or equivalent), treating infrastructure changes with the same rigor as application code; Built or rebuilt a CI/CD pipeline that teams actually use, including the trust and process work of moving from manual to automated deploys; Treats security and governance as design inputs (secrets, least privilege, audit trails, environment isolation, push permissions); Has run AI systems in production, including the gateway layer (access control, provider routing, cost attribution, observability) and LLM-backed features (evaluation, monitoring, versioning); Can estimate cost and defend the number, including modeling architecture spend before it is built; High agency: sets direction, makes platform decisions, owns migrations, and leaves a written trail; Strong problem solver who is sought out for architecture, debugging, and trade-off analysis; Works in the open and hands off deliberately (writes runbooks, trains second operators); Explains decisions, risks, and trade-offs clearly to engineers, non-engineers, and executives; Makes teammates better through code review, pairing, and mentoring; Uses AI agents for real multi-step work and verifies their output against the real system

Nice to have

Experience with MLOps

Benefits

Day-one health coverage for you and your family; 24/7 virtual care; Emotional well-being support; Fertility and family planning benefits; Generous PTO; Birthday off; Paid parental leave; Year-end holiday closure; 401K with company match; Support for education, courses, and certifications; Ongoing career growth opportunities; Recognition programs; Volunteer and give-back opportunities; Annual incentive performance bonus (included in Total Target Compensation of $198,000 – $242,000)