Director, Community, North America

We're looking for a Global Community Lead to join our team in New York City. As Global Community Lead, you will shape and lead Legora’s global community strategy as a key driver of growth and retention. This role sits at the intersection of our product, marketing, and growth teams, with ownership of community as a measurable engine for activation, retention, expansion, and brand equity. You will design the community strategy, beginning in North America, launch programs from 0 to 1, and establish the operating model that ensures the Legora Community directly contributes to revenue and long-term customer value. In the early stages, you will personally lead high-impact initiatives. Reporting to the Senior Director of International Marketing, you will collaborate cross-functionally with GTM, Legal Engineering, Product, Engagement, and Brand to ensure community initiatives drive measurable outcomes aligned with company growth targets.

Responsibilities

Shape and execute Legora’s global community strategy, ensuring online and offline initiatives directly support revenue growth, customer retention, and overall business expansion for priority client segments.; Identify, engage, and empower standout community members, champions, and power users across our customer base.; Design and implement the operating model, tools, and systems required to scale community programs globally.; Create measurement frameworks that clearly tie community activity to activation, retention, expansion, and revenue outcomes.

Requirements

Demonstrated experience building and scaling programs from 0→1 in Growth, Product, or Community roles.; Strong creative instincts paired with a bias for action and ability to execute with speed and precision.; Execution-oriented with strong project management skills—you ship fast, iterate based on feedback, and drive results; Data-driven approach to community strategy with ability to set KPIs, analyze performance, and optimize programs; Knows how to create useful and memorable events; Comfortable collaborating across functions and regions in a fast-paced environment.

Benefits

Global collaboration; Competitive package; Meaningful work; In-person environment: Union Square office and company provided lunch daily; Medical, Dental & Vision; Multiple medical plan options through Aetna and Kaiser Permanente; HSA or Healthcare FSA; Dental plans via MetLife; Vision plans via Vision Care; Generous parental leave; Free access to Maven Clinic; Dependent Care FSA; Free One Medical membership for employees and dependents; Pre-tax commuter benefits; Life Insurance + STD/LTD; 401(K) with generous company match; Unlimited PTO; Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more