Director, Divisional HR

Since opening our first self-storage facility in 1972, Public Storage has grown to become the world’s largest owner and operator of self-storage facilities. With thousands of locations across the United States and Europe and more than 170 million net rentable square feet, we are also among the largest landlords globally.

Recognized as a Great Place to Work by the Great Place to Work Institute, Public Storage is a member of the S&P 500 and FT Global 500. Our common and preferred stock is traded on the New York Stock Exchange.

As the nation’s leading self-storage provider, we are known for our iconic orange doors and our commitment to delivering simple, reliable storage solutions to millions of customers.

Job Description

The Human Resources Director serves as a strategic business partner to Field Operations, driving people strategies that support organizational objectives and build a high-performing culture. This role provides expert guidance on complex employee relations matters, ensures compliance with policies and programs, and acts as the primary liaison between field operations and corporate HR centers of excellence.

Responsibilities

Serve as trusted advisor to senior operations leaders, aligning people strategy with field operations objectives; Lead and develop an HR Manager who serves as HR partner to District Managers; Manage high-profile and complex employee relations investigations, keeping key stakeholders informed and making risk-conscious decisions; Identify, monitor, and address areas of employee relations and labor relations risk, and when necessary, coordinate and execute company strategy.; Maintain regular field presence to gather feedback, identify and diagnose morale issues, and support leadership development.; Ensure company compliance with applicable employment laws and consistency in application of policies and procedures; Build and maintain a culture of succession planning and people development across field operations; Support performance management and talent development processes including disciplinary actions, performance improvement plans, and terminations while managing associated risks and ensuring alignment in decision making; Lead coaching and development efforts for individuals and teams; Design and implement programs that build employee engagement and retention; Create and support new company initiatives, drive adoption across field operations; Act as liaison between field operations and Corporate Office for training, benefits, labor, workers compensation, leaves of absence, and employee relations needs; Conduct research and analysis specific to employee engagement and relations trends to support human resources initiatives and federal, state, or local legally mandated reporting requirements.

Requirements

Degree in Business Administration, Organization Development, Human Resources, or related experience preferred; Minimum 8-10 years of human resources management experience; HR experience with multi-site/multi-state or retail operations required; Working knowledge of employment law including FMLA, EEO, ADA, FLSA, etc.; Demonstrated knowledge of all disciplines of human resources; Strong analytical skills with ability to develop, manage, and interpret metrics; Excellent communication and interpersonal skills with ability to interact effectively at all levels; Demonstrated ability to influence without authority; Proficiency in Microsoft Office and HR technology systems including Workday and Navex; Big picture thinker who anticipates future trends and creates competitive talent strategies; Demonstrated ability to handle confidential information; Ability to recognize opportunities and assess risks before they become trends; Highly organized with strong planning, time management, and prioritization skills; Proven leader with strengths in coaching and supporting development; Up to 50% travel required