Director, Global Supply Chain and Process Excellence - Clinical Specialty Services

We have an opportunity for a Director, Global Supply Chain & Process Excellence - Clinical Specialty Services to join our team. This role leads the global Sales and Operations Planning process across the Clinical & Specialty Services network, ensuring effective design, rollout, governance, and execution. The position is responsible for maintaining a single, trusted view of network capacity and demand, driving data accuracy, and enabling informed decision-making. The Director will also oversee network-level data analysis, metrics, and reporting to enhance visibility and performance across sites. Location: Field Based.

Responsibilities

Own the network Sales and Operations Planning (S&OP) process end to end, including design, documentation, deployment, and sustainability; Lead and facilitate global S&OP meetings; Maintain governing procedures, templates, calendars, and training; Manage the network capacity model by site, value stream, and constraint; Communicate capacity and constraints to commercial and operational teams; Oversee CSS planning and scheduling tools and their adoption across sites; Lead the vision for supply chain systems and guide team members responsible for process maintenance and updates; Drive demand and supply reconciliation and improve forecast accuracy; Consolidate and evaluate site capital requests and support business case development; Define and manage network-level supply chain metrics and reporting standards; Design and sustain the CSS control tower for real-time performance visibility and exception management; Collaborate with IT, Digital, and Process Excellence teams to ensure data integrity and automation; Apply analytics and artificial intelligence to enhance planning accuracy and efficiency; Represent global supply chain in network forums and support integration of new sites; Ensure compliance with Good Manufacturing Practice (GMP), data integrity, and quality system requirements; Develop planning capability across the network through coaching and standard setting; Perform all other duties as assigned

Requirements

Bachelor's degree in Supply Chain, Engineering, Business, Life Sciences, or related field; Minimum 10 years of supply chain, planning, or operations experience; Minimum 5 years leading multi-site or network planning in a GMP environment; Experience owning a formal S&OP or Integrated Business Planning process; Experience designing and rolling out planning processes across multiple sites; Proven ability to build and manage capacity models; Strong analytical, data modeling, and reporting capabilities; Ability to influence cross-functional teams without direct authority; Willingness to travel across the network, including internationally; Demonstrable leadership experience at Catalent (including Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience

Nice to have

Advanced degree in a related discipline; APICS CPIM, CSCP, or equivalent certification; Lean Six Sigma certification; Experience with Power BI or similar analytics platforms; Experience with JD Edwards, SupplyFlex, Workfront, or similar systems; Capital planning and business case development experience; Clinical supply, pharmaceutical, or CDMO industry experience; Experience implementing control tower reporting environments; Knowledge of AI-driven planning and predictive analytics; Proficiency with Microsoft 365, SharePoint, ERP planning systems, and reporting tools

Benefits

Defined career path and annual performance review and feedback process; Diverse, inclusive culture; Potential for career growth; Competitive paid time off plus 8 paid holidays; Community engagement and green initiatives; Medical, dental, and vision benefits effective day one of employment; Tuition reimbursement