Director of People Programs, Systems & Analytics

LaunchDarkly is looking for a Director, People Programs, Systems & Analytics to establish operational objectives, roadmaps, work plans, and operating rhythms for People programs, systems, analytics, and AI, translating the People Operations strategy and LaunchDarkly's priorities into executable plans. Your team will develop technical and AI-assisted capabilities while turning workforce data into analytics and insights that allow the business to make informed decisions. This role reports to the Senior Director, People Operations. In this role you will lead a small team and establish the framework for responsible AI use regarding People data. You will partner with Legal, Security, and IT, and recommend solutions that improve reporting, employee support, and efficiency.

Responsibilities

Design the vision, strategy, roadmap, governance, and operating rhythms for all People programs, systems, analytics and AI; Manage the orchestration and successful completion of organization-wide deliverables including OKRs, annual deliverables, and key projects; Lead, coach, and develop a small, high-performing team; In partnership with the Director, People Operations, ensure programs and operating processes across the employee lifecycle can be managed through the HR tech stack with measurable, decision-informing analytics; Design and evolve the People technology ecosystem, ensuring systems are integrated, scalable, secure, and aligned to the employee and business experience; Establish standards for People data quality, definitions, governance, access, documentation, and stewardship, and build trusted reporting and self-service insights; Design an analytics strategy that translates workforce data into executive-ready narratives and practical recommendations; Define a responsible AI strategy for the People function, including use-case prioritization, governance, human oversight, and adoption; Partner with the Senior Director, People Operations, and functional partners to translate capability gaps into scalable learning experiences and measure their impact; Lead change management for new systems, programs, policies, and processes; Manage vendors, dependencies, and tradeoffs, maintaining a clear view of value, risk, and long-term scalability

Requirements

15+ years of experience in People Operations, including 5 years of leadership across People Programs, People Systems, People Analytics, or a similarly complex function; Experience selecting and optimizing HRIS and Talent systems at small to large companies; Track record of organization-wide project and program management, designing operating models, building roadmaps, and delivering cross-functional programs at scale; Implementation and development of data analytics, reporting, and dashboarding tools for Human Resources and Talent organizations, with knowledge and experience in AI-enablement for those functions; Experience managing and developing a team and building strong cross-functional partnerships; Experience designing, managing, or improving integrations across HR systems and connected People tools; Strong understanding of how People systems, processes, data, and employee programs fit together; Practical experience evaluating or advancing AI use cases, with sound judgment around sensitive employee data, privacy, governance, accuracy, and human oversight; Excellent written communication, prioritization, program management, and change leadership skills

Benefits

Restricted Stock Units (RSUs); Health, vision, and dental insurance; Mental health benefits; Target bonus of 15% (included in pay ranges)