Director, Special Projects

We're looking for a highly motivated individual to drive high-impact commercial initiatives that fuel ShopBack's growth. Sitting within Commercial and Growth, you'll work directly with C-level executives and the leadership bench, using data-driven analysis to shape solutions and execute with precision. This is a fast-track leadership development role. Over your first year, you'll be given real ownership — running initiatives end-to-end and leading a small team or task force — to build the commercial acumen and people leadership needed for a future P&L leadership role at ShopBack.

Responsibilities

Own strategic initiatives end-to-end; Work with C-level and leadership to develop, refine, and execute strategies; Collaborate with a lean project pod to set direction and drive impact; Gain cross-functional exposure across Sales, Marketing, Product, and Operations; Build and run detailed project plans end-to-end; Spot gaps in the business, propose solutions, and implement changes; Demonstrate ability to take on a future P&L leadership role

Requirements

Hands-on experience building AI tools used by multiple people or teams; 8 to 15 years in commercial, product, or operations roles; Proven experience running projects across different functions; Strong data analytics and business analysis skills; Experience managing a small team (2–3 people); Excellent problem-solving skills; Strong cross-functional communication skills; Proven ability to work with and influence stakeholders across teams and markets; Proven track record of managing multiple projects and initiatives, meeting deadlines, and delivering results; Self-starter with the ability to work in a fast-paced environment, thrive in ambiguity, and lead with a bias to action

Nice to have

Prior entrepreneurial experience; Industry background outside e-commerce or fintech

Benefits

Leadership fast-track into a leadership position within 12 months; Global exposure across high-impact projects, business functions, and geographies; Executive mentorship from C-level executives and senior leadership; Dynamic work environment in a high-growth company; Career growth opportunities; Be part of a winning team on a journey to global scale; Competitive compensation based on performance; Candid, open, and collaborative culture where feedback is valued