Dispatcher

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Shift details: Monday through Friday 3:00am - 11:30am

Responsibilities

Coordinates shipment movement activities with internal teams, network offices, agents, airlines, and service partners to support timely transit and delivery execution; Processes shipment data, status updates, and operational records in applicable systems to maintain accuracy, traceability, and shipment visibility; Monitors active shipments and communicates delays, exceptions, and routing issues to relevant stakeholders to support timely resolution and continuity of service; Verifies shipment documentation, tracking details, and transaction records to support compliance with transportation requirements and internal procedures; Maintains information flow across customer service, operations, and transportation partners to support aligned execution and responsive issue handling; Reviews operational trends and recurring shipment issues and provides recommendations to improve workflow, service consistency, and data accuracy; Supports daily coverage of transportation and customer service activities to sustain operational continuity across scheduled service periods

Requirements

High School Diploma/GED or equivalent experience required; 3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or a related field required

Nice to have

Associate's degree in logistics, supply chain, transportation, business administration, or a related field, or equivalent experience preferred; Certification in Certified Supply Chain Professional (CSCP), Certified Logistics, Transportation and Distribution (CLTD), Certified in Planning and Inventory Management (CPIM), or equivalent certification preferred

Benefits

Medical, dental, and vision care; backup dependent care; adoption assistance; infertility coverage; family building support; behavioral health solutions; paid parental leave; paid caregiver leave; training programs; professional development resources; mentorship programs; employee resource groups; volunteer activities; $1.75 shift differential