Distribution Plant Manager

The Plant Manager will manage and provide day-to-day leadership for the successful execution of all Distribution Center operational functions and activities, including receiving, order fulfillment, inventory control, replenishment, and shipping of pharmaceutical product. This position is also accountable for timely completion of product receipts, management of storage locations and inventory accuracy. Position has direct management responsibility over a team of exempt and non-exempt employees and acts as the site leader for all aspects of the building including maintenance and security.

Responsibilities

Ensuring compliance to SOPs across all areas of operation; Achieve operational excellence through effective management of the DC’s accuracy, efficiency, and production targets; Understanding, along with creation and tracking of P&L throughout this leader’s area of operation; Promoting a safe working environment; Identify inefficiencies and improvement opportunities; Grow and develop all staff members of the department and identify those staff members for additional training and/or increased job responsibilities; Work with the SVP, Distribution Operations to identify and review proposed changes to standard operating procedures to improve the productivity of the department and to implement approved changes; Manage workflow and interact with other business departments including, but not limited to, human resources, finance, and IT; Manage the operation of the facility to meet client expectations on a day-to-day basis ensuring service targets are met and contractual obligations are fulfilled; Be an effective trainer for leaders within their own downline management chain for all business-related activities; Comply and aid in the oversight of investigations of non-conformance activity and participation in QNCR/CAPA programs with the Quality team; Monitor both orientation and training updates of employees to ensure that performance standards are consistently met; Effectively communicate (both orally and in writing) with clients and their customers, and with internal staff related to feedback and company information sharing; Strive to achieve quality excellence modeling inclusive behaviors, and proactively managing bias; Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias; Manage available resources across multiple shifts to ensure that contractual obligations are achieved on a consistent basis; Support effective client and customer relationships through the attainment of service level expectations of both EVERSANA and its clients; Own and deliver the operational budget for the functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, and/or inbound operations; Travel 10% of the time (EVERSANA facilities and/or client sites); All other duties as assigned.

Requirements

College Degree and a minimum of 7 years direct experience of distribution management, preferably in life science or medical device industry; Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of warehousing and distribution operations; Strong verbal and written communication skills are needed for this position; Advanced analytical, evaluative, and objective critical thinking skills demonstrated through data analysis, trend analysis and other statistical analysis requiring more complex tools; Exemplify strong leadership, teamwork, planning, organizational skills, along with the ability to collaborate with other departments as needed to successfully execute on projects and initiatives; Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions; Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community; Working knowledge and understanding of the principles and processes of various WMS and/or TMS platforms; Ability to gather data, compile information, and prepare reports; Skill in organizing resources and establishing priorities; The position is also focused on continuous quality improvement throughout the organization, across all departments.

Nice to have

3PL experience; Sample management; DEA and FDA communication; Cold-chain experience; Six Sigma certification; Project Management; Lean Methodology and continuous improvement initiatives; Implementation experience with new technology, like WMS systems and material handling equipment (MHE)