District Manager

As a District Manager, you are passionate about operational excellence, providing remarkable customer experiences and driving sales. You develop and lead an effective team, managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. Public Storage was established in 1972 and has thousands of locations nationwide.

Responsibilities

Recruit, motivate and retain a dedicated team of customer facing front line employees; Drive your team with effective communication and provide coaching on customer service and sales strategies; Manage physical assets including repair and maintenance systems and processes, vendor management and cleaning standards; Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention; Conduct monthly property audits and ensure operational standards and safety compliance are met; Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management; Address customer inquiries and concerns promptly in a professional manner; Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district; Communicate effectively with customers, colleagues and team-members

Requirements

Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry; Proven track record of top tier performance; Experience managing operational audits and payroll budgets; Exceptional communication and time management skills; Proficient in MS Office (Excel, Word, PowerPoint and Outlook); Passion for sales and customer service excellence; Relocation ability for lateral and promotional opportunities; Weekend availability by telephone; Work 5 Saturdays per year during peak season

Nice to have

Bachelor's Degree preferred; Passion for sales and customer service excellence

Benefits

$121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units; Second year bonus potential increase to $20,000 performance-based bonus; Participation in company stock program that includes dividends paid quarterly; Internal promotional and career opportunities throughout the United States; Extensive training and coaching plans; Comprehensive group healthcare programs; 401(k) with generous employer match; Paid time off; Monday thru Friday work schedule