Division Director of Resident Care

Responsible for activities related to the development, implementation and ongoing support of quality management and educational initiatives throughout assigned communities. This position focuses on communities in the Business Optimization and Business Assimilation Groups and works in collaboration with those teams. This is a remote position open to candidates located near a major airport. The role is travel-intensive with 50%–75% travel.

Responsibilities

Responsible for activities related to the development, implementation and ongoing support of quality management and educational initiatives throughout assigned communities; Assists with the implementation of Clinical policies and procedures; Reviews new regulatory directives and implements changes as needed; Reviews and investigates resident complaints/Hotline Complaints; Ensures compliance with resident rights policies and works to resolve resident grievances; Conducts compliance surveys and assists in coordinating action plans to minimize liability and risks; Participates in State and Federal surveys and compliance investigations; Supports and follows up with communities in identifying trends and assists in development of corrective action plans; Gathers performance improvement indicators and survey data to identify trends; Develops Plans of Corrective Actions with Divisional Operations Leader, Executive Directors and Director of Health and Wellness; Schedules periodic site visits and remote support to provide supervision and clinical expertise; Reviews all potential move-outs and at risk residents; Reviews all potential move-in denials; Provides in-service training and orientation to community staff; Participates in clinical review of residents; Audits level of care assessments for accuracy and compliance; Initiates education on Level of Care Assessments for Acquired Communities; Participates in review of clinical risk scenarios; Works closely with regional and community teams to review and interpret state regulations; Participates in interview and selection process for community DHWs; Orchestrates onboarding of new DHWs and assists with onboarding of Acquisition communities; Maintains current knowledge of state regulations; Champions company culture; Provides supervision and guidance to community administrators and Director of Health and Wellness staff; Performs other duties as assigned

Requirements

Current active nursing license required; Ten (10) years’ nursing experience; Licensed Nurse in good standing; Five (5) year nursing management experience; Experience in assisted living, home health or long-term care industries; Maintains knowledge of regulatory compliance in all states of responsibility; Proficiency in computer skills, Microsoft Office and ability to learn new applications; Ability to communicate effectively speaking the primary language of the residents; Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Ability to deal with problems involving several concrete variables in standardized situations; Must demonstrate an interest in working with a senior population; Interacts with guests, residents and staff in a courteous and friendly manner; Responds promptly to resident needs; Supports organization's goals and values; Balances team and individual responsibilities; Ability to handle multiple priorities; Ability to delegate assignments; Competent in organizational and time management skills; Demonstrates good judgment, problem solving and decision making skills; Ability to work flexible schedule; Frequent travel is required

Nice to have

Bachelor of Science or Master of Science in Nursing

Benefits

10% Annual Bonus; Remote position