DODO Client Advisor Roma Via del Corso (Fixed term, Full-time 40h)

As a Client Advisor, you will act as a true brand ambassador, embodying and sharing the values and philosophy of DoDo with passion and authenticity. Your mission is to deliver an extraordinary client experience, ensuring each interaction reflects the brand’s spirit and commitment to excellence, while maximizing sales through meaningful relationships and personalized service.

Responsibilities

Act as a true brand ambassador and embody DoDo values; Deliver an extraordinary client experience; Maximize sales through meaningful relationships and personalized service; Maintain products in an efficient, clean, secure, and organized manner; Contribute to the achievement of the boutique's overall goals and smooth operations; Achieve individual and team sales goals working with KPIs; Maintain a positive work environment; Stay up-to-date with fashion trends and competitors; Follow company grooming standards and policies; Maintain and develop long-term customer relationships using CRM and clientelling tools; Use CRM KPIs to strengthen clientelling activity; Support customers in purchasing DODO products; Welcome every customer and provide the best customer experience

Requirements

Passion for the DODO Brand; Curiosity, Empathy, Agility, Commercial Mindset; Ability to work with a diverse client base; Excellent interpersonal and teamworking skills; Flexibility and problem solving; Availability to work on turnations; Product sensitivity and a strong market and fashion trends knowledge; Be open to feedback and communicate with your team and managers in a clear and straightforward way; Ability to multitask and handle the pressure of a busy day; Fluent English and German

Nice to have

Knowledge of other languages will be considered a plus

Benefits

Eligibility to sales incentives as per company policy; Benefits provided under the applicable National Collective Labor Agreement and by law; Further benefits and initiatives in accordance with company policies