Duty & Safety Management Intern

As a Duty & Safety Management Trainee, you will support the Rooms and F&B Department and the Management Team in managing daily operations within a luxury hotel environment. You will assist with ensuring a safe and guest-oriented environment in an organization where service at the highest level is central. This internship provides hands-on experience in management, safety and high-end guest experience. You will work closely with almost all departments in the hotel. The perfect internship to discover and get to know a hotel in its whole.

Responsibilities

Representing management in their absence; Overseeing the F&B and Rooms departments and analyzing where support is needed; Preventing complaints of guests and incidents by acting proactively and appropriately where necessary; Learning to resolve ad hoc situations that could harm the hotel, its employees, and guests; Performing room inspections to ensure our standards are met; Ensuring a consistently high level of memorable 5-star luxury guest experiences across all departments of the hotel; Conducting regular security rounds throughout the hotel and outside the premises; Being aware of VIP arrivals and events in order to deploy the appropriate staffing levels

Requirements

Motivated to gain experience and learn in the chosen department; Willing to work effectively in a dynamic environment; Attention to detail and precision in task execution; Positive and dynamic team player; Good communication skills to collaborate with the team and management; Ability to maintain a positive attitude; Striving to get the most out of your internship; Enrolled in a study program for which the internship is a required component

Nice to have

Passion for luxury hospitality; You know how to enjoy life, both at work and in your private life; Social skills; Experience in the hospitality industry

Benefits

Internship compensation of €750,- (gross, based on 38 hours per week); 50% discount in F&B outlets of partner hotels; Varied fresh and healthy meals from the house; Guidance and coaching during your internship period; Development opportunities based on your ambition; Access to LinkedIn Learning; A dynamic and enjoyable working environment