East Bay (Fremont/Milpitas) Center Manager

Think Zone is a fast-growing Bay Area-based learning center brand, offering personalized, effective math learning for K–8 students. As a Learning Center Manager, you will be responsible for leading the daily operations, growth, and family experience of a Think Zone learning center. This role combines operations, customer success, community outreach, and team leadership. You'll work closely with students, families, tutors, and headquarters to help grow a successful education center while building valuable management and business skills.

Responsibilities

Build strong relationships with students and families; Monitor student progress and learning outcomes; Ensure a positive customer experience throughout the student journey; Manage daily center operations and scheduling; Coordinate tutors, classrooms, and learning resources; Maintain smooth and efficient center performance; Support local marketing events and school partnerships; Help convert trial students into long-term enrollments; Represent Think Zone within the local community; Recruit, train, and support tutors with HQ guidance; Foster a positive and accountable team culture; Provide coaching and performance feedback

Requirements

Bachelor’s degree required; Based in the Bay Area and available for in-person full-time work; Strong communication skills

Nice to have

Experience in education, operations, customer service, or team leadership is a plus (not required); Enjoy working with students and families; Highly organized and detail-oriented; Take ownership and solve problems proactively; Enjoy leading and developing people; Want to grow into a larger operations or leadership role

Benefits

Health Insurance; Paid Sick Leave; 401(k) Retirement Plan & Match; Clear Career Advancement Pathway; 4 scheduled weeks off; Commission based off Enrollment; Performance Bonus