EMT-B - Urgent Care

ConvenientMD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high-quality patient care.

Responsibilities

Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications; Explain prescribed medications, including dosage instructions and potential adverse reactions; Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care; Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options; Support clinical operations and patient care; Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs; Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures; Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations; Work closely with other members of the clinical team to ensure seamless coordination of patient care; Communicate effectively with providers and other healthcare professionals to relay patient information and updates; Collaborate with providers on discharge plans and may help with discharge; Welcome and support the training of new clinic team members

Requirements

High school diploma or GED; Nationally certified and licensed EMT with at least one (1) year as an EMT; American Heart Association or American Red Cross Basic Life Support (BLS) certification (CPR, ACLS certifications, or online-only classes are not accepted); Must be able to work 12-hour shifts on consecutive and/or non-consecutive days; Flexibility to work nights, weekends, and holidays; Compassionate, authentic, and patient-focused; Proactive and confident communicator (written and verbal); Trustworthy, able to maintain confidentiality and handle patient information in accordance with HIPAA regulations; Effective communicator and cross collaborator; Excellent team player; Technically savvy, proficient with Microsoft Office Suite or related software, with experience with or ability to learn Experity and other business systems

Nice to have

1-2 years of patient triage experience in an urgent care or emergency department

Benefits

Collaborative team environment that encourages professional growth; Urgent care services at no cost to team members and their families; Health, dental, and vision coverage; Company paid short-term disability; Optional pet insurance; 401k match after one year of service; Access to primary care (depending on location); Educational Alliance with Purdue University Global with reduced tuition rates for team members and their families; Employer rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants