Engagement Specialist - Ohio State University

Reporting to the Engagement Center Manager, the Engagement Specialist is responsible for cultivating relationships with donors, alumni, parents and friends of the university, with the goal of them becoming donors and continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements through an omnichannel (inbound/outbound phone, email, text and web chat) approach. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University.

Responsibilities

Work collaboratively as a member of The Ohio State University Individual Philanthropic Strategy team; Solicit gifts and provide related stewardship in conjunction with The Ohio State University; Implement strategic engagement opportunities through proactive and reactive outreach via calls, email, text, web chat, video and social; Work closely with the Engagement Center Manager to execute strategy and provide support for broad-based fundraising; Develop and maintain thorough working knowledge of philanthropic priorities; Take timely and strategic steps in moving prospects through the gift cycle; Assist and/or lead in short- and long-range strategic planning activities to create and implement fundraising goals; Make effective use of the university's prospect management database and other institutional resources

Requirements

Excellent interpersonal, organizational and communication skills including written and verbal; Ability to work in a fast-paced environment with a flexible schedule including nights, weekends and holidays; Ability to manage relationships with colleagues, Ohio State partners, prospects, alumni and current donors; Strong organizational skills, including ability to set clear priorities and manage time well; Ability to work independently and make sound judgments; Exercising discretion and keeping confidential data; Working knowledge of Microsoft Office; Bachelor’s degree in Non-Profit Management, Business, Sports Management, Marketing, Public Affairs or a related field from an accredited college or university

Benefits

Competitive pay; Bonus potential; Medical insurance; Dental insurance; Vision insurance; Life insurance; Disability insurance; Paid vacation; 401k plan