English Content Writer

AirHelp is a global travel tech company on a mission to make every journey smoother. We're looking for someone who treats copy as a growth lever, not decoration: someone who can turn a confusing insurance product into three sentences that make a stressed traveller click 'yes.' You'll have real ownership over content that touches every part of our funnel, across 35 markets, with the data and experimentation culture to prove your work actually works.

Responsibilities

Own high-converting copy across the full customer journey (landing pages, CRM flows, ad campaigns, video scripts, SEO content, case studies, in-app messaging); Turn dense, technical, legal, and financial product features into clear copy; Build and run a repeatable content experimentation system (A/B tests, heatmaps, analytics); Partner with CRM and B2B teams to localize and scale messaging across 35 markets; Bring AI into daily workflow as a force multiplier; Show up in workshops and critique sessions to defend choices, take feedback, and push collaborators to raise their bar; Deliver in first 12 months: lift conversion rates by at least 20%, ship high-performing content assets, build a living testing repository, establish a repeatable experimentation framework

Requirements

At least 3 years in a content role; Proven ability to take a content project from blank page to measurable revenue impact; Experience turning complicated products (legal, financial, technical) into copy that makes people act; Treats feedback as fuel, not friction; Thinks like a project owner, not a task-taker; Able to show proof of content performance

Nice to have

Ideally at a tech startup/scaleup or fast-moving product company

Benefits

Most Loved Workplace (including LGBTQ+, women, and young professionals); Fully accessible offices; Customized interviews for special needs; Refugees and displaced individuals encouraged to apply