Enterprise Account Manager

As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze's portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.

Responsibilities

Commercially expand customer relationships in collaboration with the Account Executive, with primary responsibility to develop and close opportunities up to $100K; Pro-actively analyze customer product usage and identify white space within accounts and new business units for cross-sell and upsell opportunities; Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities; Collaborate with additional internal departments, including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing; Coordinate resources to drive feature exploration and adoption; Achieve quarterly upsell and renewals targets; Occasionally travel for onsite customer engagement, meeting with and selling to existing customers

Requirements

3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent in a quota-carrying role and working with companies with 2,000+ employees; Drive, determination and accountability; Excellent product knowledge and ability to learn a feature-rich application; Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams; Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote; Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline; Excellent organizational skills and time management abilities; Proven ability to quickly get up to speed on new cloud apps and tools; A proven networker in your daily life; Up-to-date on digital trends, especially in the mobile, web and email space

Nice to have

Background in Enterprise SaaS sales for Mobile and/or Marketing Technology; Prior experience in a startup technology company

Benefits

Competitive compensation that may include equity; Retirement and Employee Stock Purchase Plans; Flexible paid time off; Comprehensive benefit plans covering medical, dental, vision, life, and disability; Family services that include fertility benefits and equal paid parental leave; Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend; A curated in-office employee experience, designed to foster community, team connections, and innovation; Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching; Employee Resource Groups that provide supportive communities within Braze; Collaborative, transparent, and fun culture recognized as a Great Place to Work