Enterprise Asset Manager (CBP)

U.S. Customs and Border Protection runs continuous operations across more than 300 land, air, and sea ports of entry, plus Border Patrol stations and the Air and Marine Operations Center. Every one of those sites has equipment on it, and every network engineer, mobility technician, and field deployment analyst on this program is depending on that equipment being accounted for: what exists, where it is, what state it is in, and who is responsible for it. When that picture is wrong, the cost shows up somewhere else, as a device nobody can find during an audit, a refresh that misses a site because it was not on the list, or a security finding tied to hardware that was supposed to be retired months ago. You own that picture. You will build and run the program's approach to tracking assets across their lifecycle, from acquisition through retirement, and work with network, cloud, mobility, and security teams who all depend on your data being right. One thing is worth knowing before you apply. Asset management only matters if people actually use the system of record instead of working around it, and getting a program this size to do that is a change management problem as much as a data problem.

Responsibilities

Build and run the program's approach to tracking assets across their lifecycle, from acquisition through retirement; work with network, cloud, mobility, and security teams who depend on the asset data; make the asset inventory something people trust enough to use; investigate and close discrepancies; close the gap between an asset's lifecycle and what the record says about it; turn asset data into decisions other teams can act on

Requirements

Active Top Secret with SCI eligibility; ability to obtain and maintain a CBP Background Investigation (CBP BI) and EOD; U.S. Citizenship required; one or more of the following certifications: Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), ITIL Foundation or higher, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM); 5-7 years of progressive professional experience in IT Asset Management (ITAM), Software Asset Management (SAM), or Enterprise Asset Management (EAM) roles; at least 3-5 years of that experience in a lead or managerial capacity overseeing asset management programs within a large, complex enterprise environment; Bachelor's degree in information technology, Computer Science, Cybersecurity, Business Administration, or a related field

Nice to have

Experience with IT Asset Management (ITAM), Software Asset Management (SAM), or Enterprise Asset Management (EAM) for hybrid environments whose assets include mobile devices, Multi-Cloud environments, on-premise, data centers, or IoT environment; owned an asset or configuration management program at a scale where nobody could track it manually and be right; gotten technical teams to actually update a system of record instead of working around it; supported an audit or compliance review as the person whose data got checked; worked with procurement and lifecycle processes, not only with the inventory tool itself; hold an active CBP BI, a fitness determination at another DHS component, or an active DoD clearance; comfortable with the asset and configuration management platforms common in federal environments, and not dependent on one specific tool

Benefits

Health Insurance; Life Insurance; Paid Time Off; Holiday Pay; short-term and long-term Disability; Retirement; Learning and Development opportunities; other optional benefit elections; Signing Bonus: $10,000 for candidates with an active CBP BI, payable after 90 days