Environmental Services - Team Lead

Lead co-workers in the day-to-day operations of the Environmental Services department (EVS) program. Full time position at Advocate Condell Medical Center. Pay range $20.80 - $31.20.

Responsibilities

Lead co-workers in day-to-day operations of the Environmental Services department (EVS) program; Confer and plan ahead with supervisory staff on job assignments, projects and activities; Verify completion of all assigned duties/tasks by Environmental Services staff according to EVS procedures; Assist in scheduling of Environmental Services staff; Adjust daily schedule to ensure proper staffing in all areas; Function as Environmental Services Tech, knowing all positions/responsibilities within department; Role in Hazardous Materials, spills and disaster plans; Assist in competencies; Monitor Bed Tracking; Monitor lunch and breaks; Liaison between EVS and customers/staff as needed; Coordinate projects/set ups; Assist with room inspection high touch, etc.; Issue key, pagers, equipment, etc.; Make suggestions for work improvement; Assist in training and introducing new equipment and cleaning methods; Inspect equipment and supplies for cleanliness and damage; Communicate to leadership associate performance, conduct, issues, etc.; Demonstrate commitment to satisfying customer needs and exceeding customer expectations; Utilize AIDET with internal and external customers; Demonstrate ability to identify and resolve interpersonal conflicts constructively; Demonstrate positive, supportive attitude; Display patience and tact; Present department in a positive manner; Maintain courteous and pleasant attitude; Maintain confidential patient and departmental information; Utilize appropriate chain of command in resolving complaints/grievances; Train associates and assist in Department Orientation Process; Maintain licenses and certificates as appropriate; Fulfill operating unit competencies and required training

Requirements

High School diploma or equivalent; 3 years experience with at least one in Housekeeping; Good communication skills; Good organizational skills; Excellent customer service skills; Must be able to communicate instructions; Team player; Able to work with all levels of personnel; Demonstrates flexibility; Projects a positive attitude; Willing to learn, cooperate; Self motivated; Demonstrates initiative; Good communication skills written and verbal; Thinking consistent with Advocate Mission, Values, Philosophies and quality concepts; EVS product and equipment knowledge; Potential exposure to hazardous materials; Job responsibility involve walking, standing, bending, climbing and lifting throughout the work day; Ability to perform medium lifting: up to 35 pounds occasionally and/or 10 to 15 pounds frequently and/or up to 10 pounds constantly

Nice to have

leadership experience preferred

Benefits

Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program; Premium pay such as shift, on call, and more based on a teammate's job; Incentive pay for select positions; Opportunity for annual increases based on performance