EPOS Tech Implementer / Trainer

We’re looking for a proactive, customer focused individual to support the installation and implementation of retail and hospitality EPOS equipment. The role also involves the coaching and support of staff from a variety of backgrounds, including pubs, restaurants, kitchens and cafes. This would suit an individual who enjoys being on the road, having a variety of work environments and is customer driven. Full support and training will be provided to successful applicants. This role also includes a company car.

Responsibilities

Attend customer sites in line with your schedule of works to conduct implementation services; Conduct system coaching and training in line with the specification of the customer IT solutions; Provide Go Live Support to the management and staff of the site; Complete all site-specific documentation to include site sign off and report site issues to Project Hub; Build excellent customer relationships whilst on site; Comply with all company business processes and procedures; Conducting other tasks within the business may be required from time to time.

Requirements

Full UK Manual Driving License; EPOS Experience; Hospitality IT Experience; Customer Service Skills; Understanding of IT Hardware; Willing to travel; Working away overnight when required

Benefits

Training; 28 days annual leave; Company events and team parties; Company car; Overnight accommodation and subsistence expenses