Events & Hospitality Manager

Benefits

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Events & Hospitality Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Responsibilities

Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards; Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business; Continually look to develop your team through mentoring, training, recognition, and empowerment; Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation; Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Requirements

Previous experience as a Hospitality Manager would be ideal; Have a contagious passion for food and customer service; You draw satisfaction from managing, training, and supporting a team; Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance; Excellent delegation and influencing skills; Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure; Meticulous organisational abilities, high attention to detail; Concise and effective verbal and written communication; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Excellent strategic thinking and critical reasoning skills; Works according to the BaxterStorey core values

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme