F&B Full-time entry level - starting January/February 2027

Beniya Mukayu is a boutique ryokan (Japanese inn) immersed in the nature, with 16 rooms overlooking a Forest Garden, 3 libraries, private and communal hot spring baths, Spa Entei and Kaiseki Horin fine dining restaurant. Our guests are Japanese as well as international and we strive to make all of them happy, providing them with a memorable experience of Mukayu, which means richness in emptiness.

Deadline for submission: September 10th, 2026

Have you ever dreamt to work in a beautiful ryokan (traditional inn) in Japan? If your answer is yes, Beniya Mukayu is the place for you.

JAPANESE LANGUAGE SKILLS: preferred but not requested

MAIN DUTIES

Ryokan

- Required to cover shifts occasionally.
- Must be courteous, pleasant and well-groomed at all times.
- Provide professional, friendly customer service at all times in accordance with standards.
- Should work well both in a team and independently without instruction.
- Provide information including but not limited to local attractions, transportation and restaurants for international guests.

Food & Beverage – Service

- Greet guests courteously and professionally.

- Engage guests, by name where appropriate, during their stay ensuring satisfaction.

- Serve breakfast and dinner in Horin Dining Room.
- Use proper Japanese serving techniques.
- Provide explanation about the daily menu including wine/liquor and seasonal ingredients.
- Understand food and hygiene standards and uphold these at all times.
- Clean and set up assigned sections in the Dining Room.
- Listen and respond to customers’ complaints professionally and courteously.
- Ensure guests’ satisfaction.
- Must work well both individually and as part of a team.
- Follow the instructions of Management efficiently and to expected standards.

WHAT BENIYA MUKAYU PROVIDES

- working visa
- support for accommodation (rent and bills to be paid by the employee)
- uniform

Responsibilities

Read the details below; check www.mukayu.com/english/; submit your application before September 10th, 2026

Requirements

willingness to learn Japanese culture; humble; respectful