F&B Outlet Manager - AETHOS Ericeira

We are looking for a passionate F&B Outlet Manager to lead the team at our restaurant, Onda. Here, you will not just be managing operations; you will be the guardian of our philosophy, responsible for creating conscious, memorable dining experiences, developing a team dedicated to excellence, and shaping concepts aligned with the brand identity «The Rules are Different Here». Aethos Ericeira is situated above Calada Beach, just 10 minutes from Ericeira, and opened in September 2022 as an oceanfront retreat featuring 50 rooms, a restaurant and bar, a heated saltwater pool with a poolside bar, a gym, and a spa.

Responsibilities

Oversee the customer journey at Onda, ensuring exceptional, genuine hospitality aligned with sustainability and Aethos standards; Manage bookings, coordinate restaurant setup, and guarantee seamless service, promoting clear communication between the kitchen and front of house; Lead, motivate, and train the restaurant team, fostering a cohesive, productive work environment; Handle service recovery in the event of guest complaints (or guide the team to do so) and support the continuous updating of guest history profiles; Work closely with the F&B Director to define objectives and procedures, maintaining compliance with brand operational standards and budget; Create conscious, memorable dining experiences and shape concepts aligned with the brand identity

Requirements

Proven experience in Restaurant Management or F&B Team Leadership; Preferably within luxury hospitality or fine dining; Strong language skills in Portuguese and English; Solid understanding of operational and budget management; Experience with POS software and booking systems; Strict food hygiene and safety standards (HACCP); Strong empathetic leadership, assertive communication, excellent conflict resolution, and high attention to detail; Strategic vision, resilience, proactivity, and ability to work under pressure; Availability to work shifts

Nice to have

Additional languages

Benefits

Full-time employment contract; Attractive salary package commensurate with the role and experience; Integration into a young, dynamic team within a growing international brand; Opportunities for career progression and continuous training within the Aethos Group