Facilities Executive

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

Manage and coordinate multiple vendors and contractors; Negotiate with vendors on contracts and costs; Perform spot checks on cleaning and maintenance services; Respond to ad-hoc requests from employees or management; Ensure all critical issues have been addressed and plan for resolution; Monitor and manage any emergencies or urgent workplace issues; Continuously assess the workplace for potential improvements in efficiency, safety, or experience; Update asset registers and maintenance schedules; Analyse workplace data and KPIs, preparing monthly reports

Requirements

ITE or Diploma in Facilities Management; Proven experience in facility management, preferably in a corporate setting; Excellent organizational, communication, and interpersonal skills; Proficiency in Microsoft Office Suite; Proficiency in collecting, analyzing, and interpreting workplace data; Ability to create and present KPI reports and SLAs; Experience in maintaining asset registers and inventory; Knowledge of maintenance planning and execution; Ability to manage and coordinate multiple vendors and contractors; Experience in conducting quality control checks and spot inspections; Negotiation skills for managing vendor contracts and costs; Understanding of workplace experience concepts and best practices; Customer service orientation for managing help desk operations and user requests; Understanding of EHS regulations and standards; Experience in implementing and maintaining EHS programs; Knowledge of emergency preparedness and response procedures; Ability to identify trends, issues, and improvement opportunities from data; Critical thinking skills for developing solutions to workplace challenges; Excellent written and verbal communication abilities; Ability to collaborate effectively with various departments and stakeholders; Capacity to manage multiple tasks and priorities simultaneously; Attention to detail and ability to meet deadlines; Proficiency in using relevant software and tools for data management and reporting, Microsoft Office; Understanding of workplace technologies and digital infrastructure

Nice to have

Vendor management; customer experience