Facilities Technician 2 - Electrical & HVAC - DC/Maryland Metro Area Racks

JOB SUMMARY

The Maintenance Technician II will help lead a team to provide a safe and well-maintained store environment for Nordstrom customers and employees. This role will support the Facility Manager (FM) to ensure stores are ready for business daily. The role will help execute on the following key themes:

Ensuring HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems are ready for the day's business
Responding to daily break-fix and on-demand requests, advanced troubleshooting, and support in delegating generated workorders to team.
Communication with Store Leadership including participating in store meetings, supporting vendor relations and assisting with administrative items such as ordering parts and setting up meetings

As a lead technician, you will use your skills to support the Facilities team in repairing and maintaining equipment and systems throughout the building. In addition to developing your skills, you will mentor other technicians to grow in their roles. This position will support multiple Nordstrom Stores and Nordstrom Rack locations within a business node.

Responsibilities

Help lead a team to provide a safe and well-maintained store environment for Nordstrom customers and employees; Support the Facility Manager (FM) to ensure stores are ready for business daily; Ensure HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems are ready for the day's business; Respond to daily break-fix and on-demand requests, advanced troubleshooting, and support in delegating generated workorders to team; Communicate with Store Leadership including participating in store meetings, supporting vendor relations and assisting with administrative items such as ordering parts and setting up meetings; Lead and perform on demand and planned monthly, quarterly, semi-annual, and annual Preventive Maintenance on all critical and non-critical equipment; Troubleshoot electrical and mechanical problems related to all Store Operations; Operate and monitor building controls, critical and non-critical building systems, and associated equipment; EMCS command: troubleshoot alarms, verify proper building operation; Lead equipment and building rounds & readings, identify, mitigate, and report building systems and equipment malfunctions; Perform manual labor tasks such as loading, unloading, lifting, and moving materials; Assist with administrative tasks such as parts ordering, PO# creation, vendor management, and attending relevant job meetings/project meetings; Promote a safe working environment by following all safety procedures including LOTO, PPE, ergonomics, working at heights and machine guarding; Act as face of the facilities business in place of the FM by attending store meetings and vendor/project meetings; Complete preventative maintenance routines with proper documentation and delegate to and mentor other technicians; Assist FM with technical training of new employees on equipment and/or building systems; Respond to location emergencies; Update the computerized maintenance management system (CMMS) and maintain adequate parts inventory; Communicate, coordinate, and assist in work with outside contractors, vendors, and Property Managers/Landlords; Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety

Requirements

High School Diploma/GED; 5-7 years of experience of hands-on facilities with an emphasis in mechanical maintenance; 5+ years of experience conducting predictive and preventative maintenance procedures; 5+ years of working experience involving HVAC and refrigeration, carpentry, plumbing, electrical and mechanical skills to perform facilities and equipment repairs; Able to troubleshoot basic input and output functions; Low voltage signal tracing and troubleshooting of logical devices; Able to work without supervision and appropriately meet multiple deadlines; Ability to communicate effectively and comfortably with all organizational levels; Strong dedication to supporting facility by working in a safe, customer focused manner; Highly self-motivated; Ability to utilize all Microsoft Office programs and applications at an intermediate level; Previous experience with a Computerized Maintenance Management System (CMMS) and ordering system (Coupa); Knowledge of computer networking systems and infrastructure; Experience with electromechanical operation and maintenance; Ability to maintain a flexible schedule: days, evenings, weekends, and off-hours may be required; Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more with or without reasonable accommodation

Nice to have

Associates or higher degree from a vocational school or college preferred; Project Management experience a plus!

Benefits

Medical/Vision, Dental; Retirement and Paid Time Away; Life Insurance and Disability; Merchandise Discount and EAP Resources; Performance-based incentives/bonuses; 401k; Medical/vision/dental/life/disability insurance options; PTO accruals; Holidays