Field Application Specialist - Inorganic

Enable to attract qualified candidates by clearly defining the role and its responsibilities. They also help identify the best candidate for the role by allowing the hiring manager and recruiter to assess how well the applications match the job requirements.

Responsibilities

Manage respective product line-related documents (e.g. PDL, PIR, Catalogue, App Note, Certificates etc) including commercial details available in the system (Portal, SAP, QS3 etc); Support Business with product launches and effective commercial roll out activities; Communicate product life cycle to all stakeholders; Provide a competitive landscape for the complete portfolio of the respective product line; Oversee the overall strategy to ensure sufficient product support coverage; Build and maintain client relationships and create and execute business development plans; Research and analyze market trends, regulatory requirements, and specific client needs, create business plans with solutions, and generate leads; Support Business to identify, update & maintain the SFDC database for opportunity progress and assist in closing deals; Focus on opportunity closure and prospect management, convincing new and existing customers to make additional purchases; Qualify leads from marketing campaigns as sales opportunities, contact potential clients, and present them with competitive solutions; Research, explore and come up with an alternate solution if a new problem is presented that does not have a straightforward solution; Compile a database with a troubleshooting plan, assist in generating a playbook, and prepare sales collateral (for unique features, customer pain points, field concerns, product gaps etc); Train sales and service colleagues, including developing training programs and materials and conducting training sessions; Provide on-site customer support based on business requirements

Requirements

Minimum educational qualification M. Sc. (Analytical/Inorganic/Organic/Physical/Food Technology), Preferably Ph.D. (Chemistry); Minimum 4-7 years of hands-on operational experience in respective instrument techniques, data interpretation

Nice to have

In-depth knowledge of the regulation of various markets (Pharma/Food/Applied); Strong problem-solving and troubleshooting skills; Excellent customer support skills & Collaborative mindset; Excellent communication skills (written, oral & presentation); Ability to multitask effectively, great time management skills; Ability to work well in a team environment, as well as independently; Ability to build strong business and professional relationships with internal and external customers; Ability to communicate technical information in an accessible manner to internal and external customers; Ability to effectively prioritize and execute tasks in a high-pressure environment; A process improvement mindset