Field Applications Engineer

Field Application Engineer (75%)

The Employee will be responsible for executing technical sales support, pre-sales activities, and customer engagement. Key responsibilities include:

Responsibilities

Conduct technical discovery engagements, technical sales presentations, and product (value proposition) demonstrations.; Create and deliver (both live and on demand) quality technical content to assist sales and marketing campaigns and initiatives.; Quickly understand client technical and business challenges while establishing personal and company credibility with prospects, customers, and partners.; Serve as a technical expert to help the Sales Team drive the sales process for assigned opportunities and accounts, thereby reducing the sales cycle.; Expand the sales pipeline within targeted accounts and act as the primary technical liaison.; Participate in strategic and tactical planning related to sales and business opportunities.; Drive adoption and reinforce the value of Altium’s product portfolio by increasing subscription commitments, renewals, and brand loyalty.; Continuously expand technical knowledge proactively by exploring technical content and the Altium product roadmap.; Maintain knowledge of competitor products, features, and emerging technologies to strategically position Altium’s product capabilities with prospects and customers.; Train customers with a high level of professionalism using Altium Training Content.; Deliver instructor-led training sessions to Altium customers.; Maintain up-to-date knowledge of all training content provided to customers.; Develop and update training content, including scripts, video storyboards, project examples, and independently create technical video series.; Collaborate with internal departments for new product features and development.; Provide mentorship and guidance to internal and external trainers.; Deliver courses as appropriate and updated from time to time.

Requirements

Experience with Altium Designer preferred but not essential.; Electrical/Electronics engineering background desired.; Some travel across Australia & New Zealand.