Finance Customer Service Representative

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Job Overview: The Customer Service Representative will manage both our customer service and accounting mailboxes, gathering and entering data into our ERP from various sources. They will perform entry-level bookkeeping tasks including accounts payable invoice entry, and customer invoicing (AR.) They will be responsible for gathering and reviewing new vendors and new customer set-up information. They will, at times, communicate directly with customers on behalf of the Company – sending invoices, order confirmations, and answering questions.

Responsibilities

Work with engineering, manufacturing, compounding, shipping, accounting and all other cross-functional departments to ensure clear, accurate communication and support to the customer base; Support Sales Manager, Business Development Representatives, and Inside Sales with customer inquiries, emphasizing existing products with existing customers; Acknowledge orders, ensure correct pricing, coordinate logistics, publish CoC/TDS/SDS, and invoice customers; Match receiving documents, purchase orders, and vendor invoices to vouch payables into ERP system; Match customer POs, shipping documents, sales orders, to generate and email invoices to customers; Generate and communicate statements of accounts to customers on a periodic basis; Maintain a high level of professionalism with clients and work to establish a positive rapport with each prospect; Maintain customer and vendor files internally, including credit information, tax documents, etc.; Call new/modified vendors to verify changes in remittance information; Support accounting team with organization of payables for check runs, retrieving supporting documentation for audits, etc.; Enter data into ERP software and check to ensure the accuracy of that data; Maintain confidentiality of sensitive information; Prepare and sort documents; Perform other related duties as assigned

Requirements

Excellent and precise data entry and typing skills; Excellent verbal and written communication skills; Proficient in Microsoft Office Suite or related software; Great organizational skills and attention to detail; Understanding of entry level accrual accounting; Great attitude with a willingness to learn; Ability to work independently; Demonstrated ability to manage multiple priorities in a deadline driven environment; Experience with MS Office and ERP systems