Finance Officer

The Finance Officer (Revenue Services) role is located at Whiddon Support Services in Glenfield, will work with the Finance (Revenue) team playing a vital role in supporting revenue optimisation across the group, supporting the overall finance process as well as working closely with other departments within the organisation to achieve this. This is a permanent full-time opportunity.

Responsibilities

Providing guidance and direction to the Revenue team members, wider finance team, site administration and management on all matters relating to the Revenue function; Customer service responding to stakeholder enquiries via telephone, email and in-person; Treasury functions including receipting of payments; Medicare funding claim reconciliations and submissions; Client Billing for Residential, Community Care and General Debtors including management of debtor accounts, reconciling accounts to Medicare funding, other account reconciliations, processing direct debits and credit card payments and distribution of monthly fee statements; Admissions Support including facilitating financial discussions with residents/families and resident agreement compliance checks; Processing of client refunds within required legislative timeframes; Debt Collection in line with Whiddon's debt collection policy; Administration services such as document preparation, mail coordination, document management and administration of the revenue inbox; Assistance in audit preparation; Assistance with system testing, upgrades or identification for efficiencies and training; Establishing, monitoring and reviewing systems and controls to detect and minimise error, fraud and/or theft

Requirements

Minimum of 1-2 years experience in a similar Finance position; Residential Aged Care Revenue experience (Funding, Billing and admissions); Working knowledge of the Aged Care Act; Advanced interpersonal and communication skills; Strong finance, reconciliation and systems abilities (including Microsoft Office applications)

Benefits

Comprehensive leave options; 5 weeks Annual Leave (or option to cash out Annual Leave); Access to Long Service Leave after 5 years; 12 weeks paid Parental Leave; Up to 5 days paid Fertility leave; Up to 3 days paid Community Service leave each year; Up to 4 days paid Compassionate leave; Extra public holiday per year with Frank Whiddon Day; Employee Assistance Program; Hybrid working model and Work from Anywhere Policy; Salary Packaging options; Remote living options; Novated leasing; Quarterly gifts; Retail benefits and perks; Employee Referral Program; Learning and development programs; Recognition programs