Flight Hours Services Repair Manager

Airbus Commercial Aircraft is looking for an Flight Hours Services Repair Manager to support our Customer Service Repair department in Miami, FL. In this role you will be integrated within the Airbus Flight Hours Services (FHS) teams. The Repair Manager is the main point of contact for the operations desk to manage FHS customers' critical situations, involving Repair Suppliers. Repair manager shall ensure Suppliers are delivering in time, cost and quality. Address non performance, visit Supplier, develop good relationships and challenge Supplier's organization when not delivering. Steer activity ramp-up and coordinate with other Airbus entities.

Responsibilities

Support Customer Service Repair department in Miami, FL; integrated within Airbus Flight Hours Services (FHS) teams; main point of contact for operations desk to manage FHS customers' critical situations involving Repair Suppliers; ensure Suppliers are delivering in time, cost and quality; address non performance, visit Supplier, develop good relationships and challenge Supplier's organization when not delivering; steer activity ramp-up and coordinate with other Airbus entities; challenge and validate commercial quotations, standard exchange and loan offers in line with procurement guidelines; create justification dossier to recharge customers in case of Customer Induced Damages (CID); contribute to achieving global FHS Repair cost target; ensure Supplier is delivering/repairing parts in due time according to contractual obligations; identify issues root causes and initiate and follow up corrective actions, including at supplier's facilities; prioritize AOG and Critical customer's requests; organize operational regular meetings with repair shops to address open issues, repair status and data reconciliation; propose process improvements where required; ensure Supplier is respecting technical standards, work scope and certification; manage quarantines on parts returned from the shop, analyze and report recurrent issues and implement recovery plans; contribute to continuous improvement and problem solving within Repair Operations; work closely with method and tool team and guarantee quality of data in the system; provide precise information on parts status and statistics of operational events to stakeholders; monitor and mentor subcontractors supporting daily administrative tasks; perform other duties as assigned

Requirements

BS degree Engineering, Purchasing, Supply Chain or Aerospace or equivalent; 6+ years of experience in the aviation or supply chain industry; Experience in Supply chain and Supplier operational management; Google environment (Gmail, Gslide, Gsheet), Excel, SAP; Authorized to work in the USA; English Spoken, Written, Influencing

Benefits

Competitive base salary; incentive compensation which may include profit sharing schemes; retirement savings plan; Employee Stock Ownership Plan (ESOP); Paid time off including personal time, holidays; generous paid parental leave program; Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (EAP) and other supplemental benefit coverages; Upskilling and development opportunities through global Leadership University; unlimited access to 10,000+ e-learning courses; accelerated development programmes; national and international mobility