Food & Beverage Server- The Westin Grand Cayman Seven Mile Beach Resort & Spa

The dynamic Food & Beverage Server will be responsible for delivering warm, attentive, and professional service to guests in the Resort’s restaurants, bars, and other dining outlets. This role involves taking accurate orders, serving food and beverages with flair, utilizing suggestive selling techniques to enhance the guest experience and revenue, maintaining impeccable cleanliness and organization, and ensuring compliance with all health, safety, and liquor service regulations in a luxury hospitality environment.

Responsibilities

Delivering warm, attentive, and professional service to guests in the Resort’s restaurants, bars, and other dining outlets; Taking accurate orders and serving food and beverages with flair; Utilizing suggestive selling techniques to enhance guest experience and revenue; Maintaining impeccable cleanliness and organization; Ensuring compliance with all health, safety, and liquor service regulations; Clearing tables during service; Controlling guest checks and securing proper payment; Ensuring station and table set-ups are complete and performing side duties; Maintaining proper condition and cleanliness of dining areas and servicing equipment; Performing general cleaning tasks utilizing cleaning products to adhere to health and safety standards

Requirements

High school diploma or equivalent; Minimum of two years of experience as a Food Server in a full-service restaurant or hotel dining outlet; Good communication skills, both verbal and written; Strong computer skills, including Micros POS; Knowledge of appropriate table settings and service ware; Ability to describe all menu items, prices and methods of preparation; Ability to use suggestive selling techniques; Strong knowledge of hotel food and beverage operations; Strong knowledge of food and alcoholic beverages; Knowledge of local laws, ordinances and regulations regarding serving alcohol to minors and intoxicated patrons; CARE certification; Proficiency with Micros POS for order entry, check management, and reporting; Excellent verbal and written English communication skills; In-depth understanding of hotel food and beverage operations, menu items, preparation methods, and alcoholic/non-alcoholic beverage offerings

Nice to have

Hospitality degree or formal training preferred; Prior customer service experience in a hospitality environment strongly preferred

Benefits

Comprehensive health insurance; Retirement plans; Paid time off; On-site wellness programs; Local discounts; Employee rates on hotel stays; Ongoing training and development opportunities; Professional development; Generous bonuses; Travel perks; Opportunity to grow across a portfolio of hotels and resorts; Share of the gratuity pool