Food & Beverage Supervisor

The Food & Beverage Supervisor is responsible for overseeing the daily operations of the hotel's food and beverage outlets, including breakfast service, restaurant, bar, banquet, and/or catering operations as applicable. This position provides leadership and direction to food and beverage team members, ensures exceptional guest service, maintains quality and cleanliness standards, and supports the achievement of departmental financial goals. The ideal candidate is a hands-on leader with strong communication skills, a passion for hospitality, and the ability to motivate a team while delivering a consistent and memorable guest experience.

Responsibilities

Oversee daily operations of the hotel's food and beverage outlets, including breakfast service, restaurant, bar, banquet, and/or catering operations as applicable; Provide leadership and direction to food and beverage team members; Ensure exceptional guest service and promptly address guest concerns; Lead, train, coach, and motivate food and beverage associates; Monitor service standards, food quality, presentation, and overall guest satisfaction; Assist with scheduling, assigning work, and managing staffing levels; Conduct pre-shift meetings and communicate daily priorities and operational updates; Ensure compliance with hotel standards, brand standards, health regulations, and safety procedures; Monitor inventory levels and assist with ordering, receiving, and proper storage of food, beverages, and supplies; Control costs by minimizing waste, monitoring portion control, and following proper cash-handling procedures; Assist with maintaining accurate records, reports, and department documentation; Support the training and onboarding of new team members; Maintain cleanliness and organization of all food and beverage areas; Work closely with other hotel departments to ensure smooth daily operations; Respond to operational challenges and make sound decisions in a fast-paced environment; Perform other duties as assigned by management

Requirements

Hands-on leader; strong communication skills; passion for hospitality; ability to motivate a team; ability to deliver a consistent and memorable guest experience