Food, Health and Safety Manager

For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer and guest can have the hospitality experience they deserve. Here at BaxterStorey we currently have an exciting opportunity for an influential Food, Health & Safety Manager to drive safety excellence across central region and Wales. This role is ideal for someone who thrives on improving systems, coaching operational teams, and embedding a forward‑thinking safety culture. You will act as a trusted partner to operations, helping teams simplify safety, enhance standards, and exceed both legislative and company requirements.

Responsibilities

Champion a positive, proactive Food, Health & Safety culture, providing expert guidance, coaching, and mentoring to managers, chefs and operational teams; Drive consistent implementation of Food, Health & Safety policies, procedures, training, and safety initiatives across all locations; Lead and support investigations into accidents, allergen incidents, and alleged food poisoning cases, identifying root causes and ensuring robust corrective and preventive actions are implemented; Analyse and report on safety performance data, identifying trends, assessing performance, and working with teams to reduce recurrences, escalating emerging risks; Conduct regular location visits, offering constructive feedback, identifying emerging risks, and promoting best practice; Ensure timely closure of accident, audit and EHO action plans across all locations; Support new mobilisations to ensure safety processes are embedded from day one; Manage the digital safety management system, ensuring it is fully embedded into location processes and that teams are appropriately trained and confident in its use; Monitor system usage to ensure safety performance is accurately captured, reported, and that prompt action is taken to address non-compliance or identified risks; Maintain and develop engaging Food, Health & Safety training programmes for all team members; Ensure all teams complete mandatory Food Safety, Health & Safety, and allergen training, with records maintained; Prepare high-quality presentations and confidently present at internal and external meetings; Collaborate with the wider Food, Health & Safety team to review and develop safety documentation, training materials, projects, and initiatives.

Requirements

Level 4 Food Safety; NEBOSH General Certificate (or equivalent); Strong knowledge of food safety, allergen management and health & safety legislation; Experience conducting investigations, audits, and delivering coaching; Excellent communication and influencing skills with the confidence to challenge and guide senior stakeholders; Full UK driving licence; Experience within hospitality, contract catering or local authority; Experience supporting multi-site operations.

Nice to have

BSc or MSc in Environmental Health; Membership of IOSH, CIEH or IIRSM

Benefits

35 Days holiday inclusive of bank holidays; Birthday additional holiday; 3 days volunteering days; 3 days grandparent leave; 24 weeks of enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Bespoke development training; Pension and life insurance; Discounts available via PerkBox, from high street shops to holidays & cinemas; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme