Food Runner - L'Americain - 2nd shift

A Food Runner supports the waitstaff by delivering food and beverages from the kitchen or bar to the correct tables quickly and accurately. They help ensure orders are complete, assist with clearing and resetting tables, and communicate guest needs to the team, all while maintaining efficient and friendly service in a fast-paced environment. Job titles similar to this role include: Food Expeditor.

Responsibilities

Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations; Deliver food orders to customers quickly and accurately; Accurately explain food orders to chefs, with specific attention to allergies and special requests; Help the wait staff set up tables with appropriate tableware, utensils, decorations, and napkins; Uphold food health safety and sanitation principles; Occasionally check on customers to handle impromptu requests or issues; Remove dirty dishes from the table; Bus tables by removing dirty dishes and trash; Inform management and relevant parties of customer feedback and satisfaction; Ensure patrons have the appropriate tableware they need

Requirements

Excellent ability to communicate effectively with kitchen staff and servers; Demonstrated experience in providing good customer service; Proven capability to remain calm and professional in a fast-paced, high-pressure environment; Experience in handling multiple tasks simultaneously while maintaining efficiency and attention to detail; Ability to work collaboratively with other team members; Experience adapting to changing conditions and demands, including managing unexpected issues or high volumes of orders; Regularly lift and carry trays or plates of food; Navigate through crowded or tight spaces; Stand and walk for extended periods; Bend, stoop, and reach to deliver orders to tables promptly; Maintain agility and balance while moving between the kitchen and dining areas; Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations

Benefits

Medical, Dental, Vision; 401K matching 50% of contribution, up to 4% of eligible contribution; Educational Tuition Reimbursement; Ventra Program; EAP programs; Family dinners