Food Service Lead

Supervises multiple food service units. Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, train new employees. Learn from and assist the director of retail to resolve labor relation issues, track and produce reports on weekly inventories and food cost. Communicate positively and enthusiastically to the food service associates and address their issues promptly. Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office. Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Responsibilities

Supervises multiple food service units; Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, train new employees; Learn from and assist the director of retail to resolve labor relation issues, track and produce reports on weekly inventories and food cost; Communicate positively and enthusiastically to the food service associates and address their issues promptly; Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations; Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office; Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process

Requirements

Must be able to understand, read, write, follow instructions and interact with customers and co-workers to assure customer satisfaction; Must be able to speak, read and write fluently in English; Must be bondable; Able to supervise staff with great communication skills and able to problem solve when needed; Attention to Detail and Organizational Skills; Effective and timely communication with both guests and food service associates; Always maintains a professional appearance and demeanor; Ability to work at a fast pace; Ability to remain calm under pressure and deal with unexpected situations

Nice to have

Completion of secondary school diploma; Up to one-month related experience or training; Equivalent combination of education and experience

Benefits

Health, vision, and dental care coverage for eligible associates; Mental Health and Well-Being initiative; Employee Assistance Program with 24/7 support; Extensive learning and career opportunities; Health and Safety support; Diverse and inclusive environment; Award-winning culture