Freedom Boat Club - Dock Hand at Tarpon Springs Tarpon Landing Marina, FL (Full-Time)

As part of the talented Freedom Boat Club dock operations team, you will be a customer-focused team member! We are looking for friendly and upbeat individuals to greet members and work on the docks. This position is full-time and requires availability on weekdays, weekends, and holidays. Work outside in the state's elements, in a marina setting on docks that may be fixed or floating, near and on the water.

Responsibilities

Welcome and acknowledge all guests according to company standards; Anticipate and address guests' service needs; Thank guests with genuine appreciation; Make and answer telephone calls using appropriate etiquette; Manage the check-in and check-out process using a handheld tablet; Perform equipment checks to make sure all necessary equipment is functional and on board; Clean and maintain vessels and Club location according to company standards; Daily clerical work to prepare reservation system, fuel logs, and weather reports; Familiarize yourself with local waters in order to provide basic guidance to members; Speak with others using clear and professional language; Ensure uniform and personal appearance are clean and professional; Follow all company policies and procedures; Maintain confidentiality of proprietary information; Perform other reasonable job duties as requested by supervisors; Work on the docks to greet members; Safely move on, off and in vessels during various tide and weather conditions

Requirements

Pass a background check and drug screen; Valid driver's license and good driving record; High school diploma; At least 18 years of age; Strong communication and customer service skills; Ability to maintain a calm, positive attitude during periods of high activity; Positive, cooperative attitude with the capability of working unsupervised; Ability to read and manipulate handheld tablets; Adhere to all safety policies; Comfortable with physical demands of the role including bending, kneeling, balancing, and carrying equipment up to 25 pounds; Stand for an extended period of time; Availability on weekdays, weekends, and holidays

Nice to have

Experience in or around boats

Benefits

401k (up to 4% match); Wellbeing program; Product purchase discounts; Growth opportunities within and across Brunswick brands