Front Desk Agent

Imagine being the cornerstone of an unforgettable guest experience. Your warm, welcoming presence often provides the first impression of our esteemed brand, setting the tone for each visitor’s stay. Here, your enthusiasm and dedication to exceptional service will shine in every interaction.

Responsibilities

Deliver Unmatched Service: Be the face of hospitality as you greet and assist guests both in person and over the phone; Master Problem Solver: Handle inquiries and requests with promptness and professionalism, ensuring a seamless experience; Confident in Transactions: Comfortably manage cash and credit card transactions with accuracy and efficiency

Requirements

Exceptional English communication skills, both spoken and written; Proficiency with computers and various software; Continuous movement and standing; Occasionally lifting up to 20 pounds

Benefits

Medical, Dental, and Vision Insurance; Life Insurance; Long and Short Term Disability; 401-K Plan; Supplemental Insurance Options; Professional Growth and Development; Travel Discounts; Travel Benefits with Hilton Hotels