Front Desk Associate (32 Hour Part Time) - Yerba Buena Island

Action is seeking a 32 hour part-time Front Desk Associate to join our team at Yerba Buena Island located in San Francisco. Schedule: Sunday & Monday 2 PM - 10:30 PM and Friday & Saturday 6:00 AM - 2:30 PM (32 hour per week). Compensation: $28.00 - $30.00 Per Hour. This position is located on Yerba Buena Island in San Francisco. A monthly stipend of $400 will be provided to support your transportation costs.

Responsibilities

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction; Maintain the appearance of the front desk area, lobby, and main elevators; Monitor lobby activity and maintain access control; Provide concierge services; Complete Daily Activity Report; Answer and direct incoming phone calls; Receive and distribute resident parcels; Address resident and guest concerns and questions; Demonstrate strong understanding of the association's governing documents

Requirements

Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening; Minimum of a High School Diploma or equivalent; At least 6 months of customer service experience; Polished and professional appearance and demeanor; Upbeat and positive team player attitude; Strong judgment and solutions-oriented; Proactive customer service approach

Nice to have

Hospitality, luxury retail or fine dining experience; Hospitality Management college students or recent graduates

Benefits

Monthly travel stipend of $400; Comprehensive health benefits and paid time off package for qualifying employees; Medical, dental, vision, pet insurance; 401(k) with company match; Life and disability support for qualifying team members; Vacation hours, sick time, and company-observed holidays for qualifying team members; Exclusive employee discounts through ADP Marketplace; On-going hospitality and property management training; Opportunities for career growth and advancement