Front Desk Associate

Reporting to the Area Manager, you are the heartbeat of the location: the face at the front desk, the person who keeps things moving, and the first to notice when something needs attention. You'll work side by side with the Community Managers, get involved in everything from daily operations to member events, gaining real insight into what it takes to keep members happy and the space running seamlessly. If you like variety, people, and the satisfaction of a day well run - this is your kind of role.

Responsibilities

Be the first point of contact for members and guests - welcoming, present, and always ready to help; Run the front desk during operating hours, keeping everything organised and on track; Handle maintenance coordination, mail, shipping, supplies and equipment; Support the Community Managers on community tasks and take an active role in bringing them to life; Spot and resolve member issues before they become real problems; Help maintain the upkeep and smooth running of the space day to day

Requirements

1–2 years of experience in customer service, sales or a similar hands-on role; Strong organisational skills and a natural ability to multitask; Fluent in English and comfortable communicating in German; A people-first mindset and a practical, get-it-done approach

Nice to have

Familiarity with the Berlin startup and business ecosystem

Benefits

Generous annual leave allowance; Meal benefits via a lunch card; Gift vouchers on birthdays and Christmas; Subsidized public transport subscriptions; Engaging team and end-of-year events