Front Office Representative

At IGL4US, we are dedicated to providing seamless, high-quality administrative and operational excellence. We believe that every outstanding client interaction begins with a skilled, forward-thinking team. As we expand our presence in Baton Rouge, LA, we are looking for a highly articulate and detail-oriented Front Office Representative to serve as the ambassador of our office environment.

The Front Office Representative plays a vital role in setting the tone for our operations. Serving as the primary point of contact for clients, visitors, and cross-functional teams, you will manage front-desk workflows, streamline daily administrative processes, and ensure a refined, highly organized office environment. This position is ideal for individuals who excel in communication, problem-solving, and client interaction.

Responsibilities

Welcome visitors, clients, and partners upon arrival with professionalism and poise.; Manage high-volume incoming communications, directing calls and inquiries to the appropriate departments.; Oversee scheduling, appointment coordination, and front-desk calendar management.; Maintain complete accuracy in data entry, client records, and core administrative documentation.; Coordinate incoming and outgoing correspondence, physical deliveries, and digital files.; Monitor front-office operations to ensure a structured, presentable, and secure work environment.

Requirements

Communication Skills: Exceptional verbal and written English communication capabilities.; Technical Proficiency: Hands-on familiarity with standard office software, database management, and digital scheduling tools.; Organizational Skills: Demonstrated ability to prioritize tasks, manage timelines, and operate efficiently under high-volume settings.; Interpersonal Skills: Natural diplomatic approach to client interaction and a solutions-driven mindset.; Detail Orientation: High level of precision in record-keeping, documentation, and operational follow-through.