Front Office Representative

At Entertainment Travel Associates , we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Summary

We are seeking a Front Office Representative to provide professional customer assistance while supporting front office operations. This role is ideal for someone who enjoys helping people, staying organized, and creating a welcoming environment.

Responsibilities

Welcome customers, visitors, and guests professionally.; Answer incoming calls and direct inquiries appropriately.; Provide information regarding products, services, and office activities.; Assist with scheduling and routine office coordination.; Maintain an organized reception and front office area.; Support customer follow-ups and requests.; Receive and organize incoming mail and deliveries.; Maintain visitor and customer records.; Assist with general administrative activities.; Collaborate with team members to support daily operations.; Participate in ongoing training and development.

Requirements

High school diploma or equivalent required.; Strong communication and customer service skills.; Professional and welcoming demeanor.; Excellent organizational abilities.; Attention to detail and multitasking skills.; Reliable and adaptable.; Previous front desk, receptionist, office, retail, or hospitality experience is a plus but not required.

Benefits

Paid training; Career advancement opportunities; Professional development programs; Supportive team environment; Hands-on office experience