Fulfilment Team Leader (Afternoon Shift)

Lyka makes fresh dog food that's changing how Australians feed their pets, and our fulfillment floor is where that promise gets packed, checked, and sent out the door. We're looking for a Fulfilment Team Leader to own our afternoon shift: the equipment, the people, the output, and the standard, from the moment your shift starts to the moment you hand it over. This isn't a role where you follow a checklist. You'll be the person Operators come to when something breaks, the person who decides how the shift runs, and the person accountable for hitting our numbers safely and to spec, with minimal oversight once the day shift clocks off. You'll report to the Fulfillment Manager and work daily alongside Maintenance, Quality, and Supply Chain to keep fulfillment moving and improving, and you'll own a clean, accurate handover for the team that follows you.

Responsibilities

Lead and coach a team of Operators, owning rosters, timesheets, and day-to-day people decisions; Run the floor, troubleshooting equipment issues, chasing bottlenecks, and owning KPIs like OEE, yield, scrap, and downtime; Oversee raw materials, WIP, and finished goods movement; Manage waste, inventory accuracy, and shipping/receiving; Embed 5S, run CCP/QCP checks, escalate non-conformances fast, and lead root cause analysis; Champion a proactive safety culture, lead incident investigations, and ensure PPE, lockout/tagout, and guarding compliance; Drive continuous improvement, Lean, Six Sigma, and kaizen

Requirements

Led a production or fulfillment team before; Know what it takes to run a shift under real KPI pressure while keeping people and product safe; Comfortable working with less direct oversight than a day-shift leader; Comfortable reading production data and turning it into action; Comfortable making the call when something needs a decision now; Lead from the floor, not from behind a desk; Build capability in the people around you; Organised enough to own rosters, records, and CMMS/SHEQMS data entry without it becoming a bottleneck; Calm under pressure with multiple sections, competing priorities, and a fast-moving site

Nice to have

Food safety knowledge (HACCP, GMP); Experience in food manufacturing or a comparable regulated environment

Benefits

Work in a fast-growing start-up experiencing hyper-growth with a physical product; Growth and Development through an annual L&D budget; Work for a sustainability-focused company that is carbon-negative and plastic-negative; Be part of a diverse top-talent team; Up to 18 weeks of paid parental leave top-up; Wellbeing assistance and tools for mental and physical wellbeing; Pupper parent support with flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training and care