Full Stack Staff & Software Engineer, Consumer Monetization

Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We are looking for experienced Staff+ full-stack engineers to shape purchasing experiences and monetization capabilities across OpenAI products. This is a hands-on technical leadership role with substantial ownership over architecture, implementation, and product outcomes. This role is based in San Francisco, with three days per week in the office.

Responsibilities

Architect and build purchasing experiences end to end, from frontend interactions through product APIs and backend integrations; Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights; Develop shared checkout components and monetization capabilities that support new products, pricing models, offers, and distribution channels; Partner with Product, Design, Growth, and Data Science to identify opportunities, define experiments, and evaluate results; Lead initiatives from early exploration and prototyping through implementation, rollout, and ongoing operation; Shape frontend and product API architecture, balancing immediate delivery with maintainability and reuse across products; Work across engineering teams and business functions to turn complex requirements into simple, effective customer experiences; Provide technical leadership through hands-on development, design reviews, and mentorship

Requirements

Demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams; Strong experience building sophisticated web applications and the backend APIs that power them; Repeatedly taken customer-facing products from ambiguous ideas through production and ongoing iteration; Understanding of how frontend performance, latency, interaction design, and API architecture affect customer experience and business outcomes; Strong product instincts combined with experience using experimentation and A/B testing; Ability to make pragmatic tradeoffs between shipping quickly and investing in reliable, reusable systems; Ability to communicate clearly across functions and move work forward without a fully defined roadmap; Enjoys hands-on engineering while helping other engineers develop their judgment and take on broader ownership

Nice to have

Experience in e-commerce, growth, checkout, subscriptions, offers, or monetization; Direct payments experience (helpful but not required)