Full-Time Shop Technician

Backcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It’s a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what’s next. Our stores are powered by Gearheads who live the lifestyle—skiing, riding, hiking, and climbing—and bring that credibility to every customer interaction. This isn’t transactional retail; it’s about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back.

Responsibilities

Connecting people to the right gear; providing expert ski, snowboard, and bike services; creating a reason to come back; maintaining rental equipment as well as customer work; delegating tasks and workload to another shop tech

Requirements

Passion for outdoor activities; excellent communication and interpersonal skills; shop experience and extensive knowledge of shop equipment; ability to maintain rental equipment as well as customer work; ability to delegate tasks and workload to another shop tech; winter specific knowledge of tuning, base and edge repair, etc.

Nice to have

Bike knowledge