General Manager

Operation over a multi-site contract with additional off-site locations, the role will lend itself to someone who has the ability to innovate and implement unique concepts across a variety of locations from traditional canteen style offerings, coffee shops, jiffy vans, grab and go locations and everything in between. Supported by a strong management team the ideal candidate would be able to identify and capitalise on niche markets while implementing current high street trends to supplement the current offering. In addition, the candidate will be ultimately responsible for the day to day running of the estate and maintaining performance of the contract against targeted KPI’s. This is a very exciting time to join the programme with a number of new opportunities in the pipeline providing ways to increase turnover and put your own personal stamp on the catering service and the expectation is that the successful candidate will run this as their own business ultimately in control of all finances and operational decisions. This is a mainly a Monday – Friday, breakfast and lunch operation, however some weekend and evening work will be expected with flexible working hours required, with expansion in services this may change in the future.

Responsibilities

Operation over a multi-site contract with additional off-site locations; innovate and implement unique concepts across a variety of locations; identify and capitalise on niche markets while implementing current high street trends to supplement the current offering; ultimately responsible for the day to day running of the estate and maintaining performance of the contract against targeted KPI's; run the operation as own business ultimately in control of all finances and operational decisions

Requirements

Experience as a General Manager in a large multi outlet venue or contract catering environment; Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards; Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business; Continually look to develop your team through mentoring, training, recognition, and empowerment; Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation; Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance; Financial accountability and understanding of all business decisions; Strategic planning and implementation of full catering service including mobilisation of units and annual marketing calendar; Identify opportunities to increase profitability of the catering service

Benefits

28 days holiday including bank holidays; birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks enhanced maternity leave; secondary carer leave; wedding/commitment day leave; free meals on shift; bespoke training and development opportunities; apprenticeships opportunities for all experience levels; pension and life insurance; discounts available on Perkbox app; wellbeing hub; access to employee assistance programme; cycle to work scheme