Global Product Training Manager

Within the Global Training team, the Product Training Manager defines and drives the Maison's global product training strategy. This role ensures the alignment, quality, and impact of global product training initiatives with Retail Merchandising, Collection Merchandising, and key commercial stakeholders. It leads Product Trainers and defines seasonal training roadmaps to strengthen retail expertise and support business performance.

Responsibilities

Define the global product training strategy in alignment with the Maison’s vision and business priorities; Develop seasonal training roadmaps focused on key collection investments and strategic business opportunities; Ensure consistency of product messages, learning methodologies, and training standards across all regions; Establish best practices and continuously evolve training approaches to maximize impact; Lead, coach, and develop the product training team; Set priorities, allocate resources, and ensure excellence in execution; Foster a culture of collaboration, innovation, accountability, and continuous improvement; Support the professional growth of team members through coaching and development opportunities; Act as the primary training partner for retail merchandising teams; Translate commercial priorities into targeted and actionable training plans; Ensure strong alignment between sell-through objectives, product investments, and training initiatives; Support the successful execution of key launches and commercial priorities; Establish and manage an effective flow of information between collection merchandising and training teams; Ensure collection narratives and product priorities are integrated into training content in a timely manner; Transform creative and technical product information into engaging, retail-focused learning experiences; Guarantee consistency between collection storytelling and retail training strategies; Oversee the worldwide deployment of product training programs; Drive adoption and engagement across all regions and markets; Ensure global consistency while allowing flexibility for local market adaptation; Monitor implementation and support regional teams in maximizing training effectiveness; Measure and analyze training performance and effectiveness; Evaluate the impact of training initiatives on retail performance and key business indicators; Gather qualitative and quantitative feedback from regional teams; Identify opportunities for improvement and continuously enhance training programs, tools, and methodologies

Requirements

Over 8 years of experience in the luxury fashion industry, with solid experience in retail (in-store), training and team management; Strong product sensitivity with the ability to translate product knowledge into impactful learning experiences and engaging content; Deep understanding of luxury codes, client expectations, and performance drivers; Strong project management, communication, and presentation skills; Proficient in PowerPoint, Excel, and content creation tools; Fluent in English; Passionate about luxury, product, and client experience

Benefits

Professional development within the House or in the Kering group; Stimulating and fulfilling workplace environment