Grants Operations Specialist

Sitting within our Grants Management team, the Grants Operations Specialist will play a critical role in strengthening how the team functions. The role will combine day-to-day operational ownership with process improvement, project management, and the development of clear, scalable ways of working. This role is designed for someone who is energized by creating structure, simplifying complexity, and improving how work gets done.

Responsibilities

Review existing workflows, identify pain points and inefficiencies, and help design simpler, more scalable processes; Translate ambiguous or evolving needs into practical workflows, tools, documentation, and clear ownership; Support implementation of process improvements, including tracking adoption, surfacing issues, and iterating based on feedback and data; Own and coordinate recurring, business-critical operational deliverables, managing timelines, inputs, dependencies, and follow-through; Use project management tools such as Asana to structure work, track progress, identify risks, and escalate issues in a timely way; Maintain and improve team process guides, controls, trackers, and information hubs so that resources are accurate, intuitive, and easy to use; Use data and operational insights to understand how processes are performing, identify trends or bottlenecks, and support decision-making and continuous improvement; Partner across Grants Management and with key internal stakeholders to improve handoffs, clarify roles, and strengthen end-to-end workflows; Take ownership of emerging operational problems and ad hoc projects, creating structure where a clear path does not yet exist

Requirements

6+ years of professional experience in operations, process improvement, project management, PMO, or a related field; Demonstrated ability to assess how work gets done, identify opportunities for improvement, and translate ideas into practical, repeatable workflows; Strong project management fundamentals, including the ability to independently organize multiple workstreams, manage dependencies and deadlines, and drive work through to completion; Comfort operating in ambiguity: able to seek context, propose solutions, make progress with limited direction, and know when to escalate or align with others; Proactive and resourceful problem-solver who is comfortable building tools, improving processes, and taking ownership rather than waiting for a fully defined path; Systems- and data-minded, with comfort working in Excel and other business tools; able to use data, budgets, or operational metrics to understand performance and tell a clear story; Excellent interpersonal and communication skills, with the ability to adapt to different audiences, build trust across teams, and explain processes or changes clearly; Strong judgment, attention to detail, and discretion, with an interest in building a long-term career in operations and process excellence

Nice to have

Experience in mission-driven or regulated environments

Benefits

Comprehensive healthcare coverage; Health, dental, and vision coverage; Disability and life insurance; Retirement savings plan with a generous company match; Wellness programs; Fitness and gym reimbursement; Commuter savings programs; Discounts on products and services