Group Sales Manager

We’re looking for a motivated and relationship-driven Group Sales Manager to join our team. This role is a mix of sales, strategy, and creativity—you’ll be helping bring in group business, building strong client relationships, and using data to spot opportunities to grow revenue. You’ll work closely with our sales, catering, and operations teams to keep things running smoothly, identify new business, and make sure our guests have a seamless experience from start to finish.

Responsibilities

Proactively reach out to new and past clients to generate group and event business; Respond to inquiries quickly and guide clients through the booking process; Build lasting relationships that encourage repeat business; Gather key event details and communicate them clearly to internal teams; Help ensure each group’s experience is smooth, organized, and successful; Keep client files and records accurate and up to date; Review reports and trends to understand where business is coming from—and where it could grow; Identify slow periods and help develop ideas to increase bookings; Track group performance and spending to support smarter decisions; Manage and maintain our sales system (Delphi.fdc); Support the team with system questions and training when needed; Look for ways to improve processes; Help with social media and online engagement to promote the hotel; Monitor reviews and respond when appropriate; Stay aware of what competitors are doing and bring fresh ideas to the table

Requirements

Strong communication skills—you’re comfortable talking with clients and working with a team; Organized and able to manage multiple priorities at once; Comfortable working with data and using it to make decisions; Familiar with Microsoft Office; Self-starter with a positive, outgoing attitude

Nice to have

Previous experience in hotel sales or a related field; Experience with Delphi or similar systems

Benefits

Comprehensive health insurance; retirement plans; paid time off; on-site wellness programs; local discounts; employee rates on hotel stays; ongoing training and development opportunities; 401k with company match; recognition programs